Support
How high do you rank peace of mind in your businesses?
Are you happy with your current backup supplier?
Have you a business continuity plan in place?
Key areas for consideration when reviewing your backup needs and suppliers is the following;
1. How will your backup be monitored
2. Is support available 7 days a week?
3. Will your backup provider send you detailed reports?
4. Simple and user friendly?
5. Where is your data actually being stored? This is extremely important for your restore time - data stored locally in Ireland you have a faster restore time
6. Data retention policy - what is it?
7. Is the pricing on a per GB per customer basis?
8. What does the price include eg next business day onsite restore - please check this area out!
9. What indemnification does your supplier have?
10.Data should reside in multiple datacentres in case a problem occurs in one
